How to examine the processes map for problems? Examine each component of your process map ,asking yourself questions such as:
•At which points does this process break down or experience delays?
•At which points do people typically experience frustration with the process?
•Which parts of the process seem to consume an in ordinate amount of time?
•Which parts of the process lead to low-quality outcomes?
•Which parts of the process incur unacceptable costs?
0 Comments